LEAD DATA ANALYST CRM

The candidate is also responsible for maintaining the quality, completeness, and availability of data within the data warehouse, CRM Systems, managing complex UAT testing plans, day to day operations of the Data Warehouse load processes as well as identifying and recommending process improvement opportunities. Responsibilities: Key Accountabilities: This function requires a mix of IT, business, cross-functional management, database, testing and analytical skills to manage processes and strategies related to CRM. Analyze, scope, architect, support development, support testing, and deliver integrated, scalable CRM solutions aligned with high-level corporate objectives while working within the constraints of legacy systems and quickly changing business processes Interfaces with various internal & external business partners to manage supporting vendor processes. Manage  the design, development and maintenance of CRM database, loyalty system and campaign management tools Partner with Marketing business team and IT team to plan, coordinate and integrate data model changes within CRM landscape in order to meet business requirements Conduct technical reviews and walkthroughs of system design documentation with IT management and CRM developers. Experience in data warehousing, data modeling and a CRM application is strongly preferred Previous retail experience is a plus Experience with Redshift, Netezza and DB2 is a plus Experience with BI Tools like Cognos, Tableau is a plus Skills and Behaviors: Must have proven experience that demonstrates the successful application/implementation/support of CRM and data warehouse systems.