Job Description Role Mission As a Gucci Lead Client Advisor, you will assist the Store Director and Team Manager in the driving of sales results, training and supervision of Client Advisors, merchandise management and daily store operations. Key Accountabilities Team Provide supervision and guidance to Client Advisors on the selling floor to deliver the highest performance through a customer centric attitude, driving sales as a client advisor leader; Partner with the Team Manager to support real time coaching and feedback to achieve business and product category goals; Assist in the development and growth within your team; Ensure a consistent and branded onboarding experience for Client Advisors and facilitate training in collaboration with store management, ensuring brand initiatives are clearly understood. Client Act as a role model by providing an exceptional client service experience by greeting, listening, and assisting clients to exceed their shopping needs; Demonstrates an excellent knowledge of the products as well as Gucci history and heritage; Attract new clients by being a Brand Ambassador through networking within the community; Drive and exceed individual KPI goals, by ensuring the highest level of customer service and quality of sales. If you are interested in becoming a Gucci Dream-maker and applying for employment and require a reasonable accommodation to assist with any part of the application and/or interview process, please contact us by email at accessibility.americas@gucci.com. Salary Range – Washington For individuals assigned and/or hired to work in Washington, GUCCI includes a reasonable estimate of the salary or hourly rate range for this role.
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