We are looking for an Account Manager/Product Development Merchandiser to create long-term, trusting relationships with our customers. In this role, you will liaise with cross-functional internal teams (including Tech Design team and Production departments) to improve the entire customer experience. Responsibilities • Serve as the main point of contact for all customer account matters • Build and maintain strong, long-lasting client relationships • Clearly communicate the progress to our customers through email and phone • Review and send comments for lab dips and bulk fabric submits • Communicate with tech design dept, pattern makers, and sample room • Work with mills to develop fabrics if necessary • Must be familiar with cost breakdowns/production status reports Job Type: Full-time Experience: • Account management: 3 years (Required)
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