Offering a wide selection of designer brands discounted up to 60% off department store prices at our 80 stores, K&G is a leading shopping destination for brand-name apparel, footwear, and accessories for the entire family.To be successful in this role the role you will: - Inspire store team to achieve their best performance - Execute to maximize growth and potential - Create an engaged and inclusive store environment - Elevate the customer experience through operational excellence - Exceed customer expectations in all interactionsLeadership: Leads store staff in meeting sales, service, and operational expectations. Sets clear performance expectations and makes sure store team is trained in sales, customer service, and operations to meet company standard. Ensures store staff is trained on all internal operational functions. Customer Experience: Ensures store team is trained on the customer service expectations and creates an exceptional customer experience. Demonstrates active listening and problem-solving skills.
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