You will directly contribute to the store’s success by having unparalleled customer interactions and by honing deep product expertise. Our customers are global and diverse, so we’re building a team that is too. What you’ll do: Manage, support, and develop a team of retail associates Onboard new hires while still coaching existing team members Communicate Away’s values and brand philosophy to your team and to customers alike Ensure that your team is providing the best customer service possible, by providing such service yourself Take ownership of in-store processes and operations and help define Away’s SOPs. We’re people. Our customers are global and diverse, so we’re building a team that is, too.
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