Crew Position: The Keyholder has responsibility for assisting with the daily operations of the Southern Tide retail store. The Keyholder will understand the overall brand of Southern Tide including the lifestyle, the customer, the merchandise. Provide suggestions to management for merchandising which may improve sales. This may include ideas for merchandising, staffing, floor displays, store fixturing, advertising, promotion, hours of operation or any other ideas which may improve and grow the business. Responsibilities • Assisting with the daily operations of the Southern Tide retail store • Sales • Serving the customer • Safeguarding the assets of the store • Present and sell merchandise consistent with the brand • Provide suggestions to management for merchandising which may improve sales • Build a personal client book • Learn the point-of-sale software system and be able to troubleshoot in the absence of the Store Manager and Assistant Store Manager • Perform routine register transactions, routine inventory receiving and transfers, and opening and closing of the registers and store • Learn, reference, and share current product knowledge with customers • Actively participate in all store-related meetings • Operate the store consistently with the prescribed company policies and procedures for the store • Provide ideas to grow and improve the business • Maintain the integrity of the inventory • Prevent inventory shrink to the extent reasonable and appropriate • Assist in performing cycle counts, and a year-end comprehensive physical inventory • Open/close registers and store in the absence of the manager or assistant manager
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