About Us We are obsessed with creating the best experience available for our customers and team members. Customer Service • Demonstrate extraordinary service by leading by example on the sales floor • Greet customers in a timely, professional, and engaging manner • Provide the highest level of personalized client experience to our loyal and growing customer base • Provide styling advice based on brand aesthetic and excellent firsthand product knowledge • Be able to drive business through reacting to customers’ needs and wants • Build and maintain client relationships • Meet and exceed sales and productivity goals as an individual and as part of the store team • Always acts in the best interest of the customer Leadership • Demonstrate shop ownership and lead when the store manager is not present • Support the store manager in all aspects of running the store • Operate business profitably and minimize potential for loss • Ensure a positive work environment through recognition and motivation • Resolve team member concerns fairly and in a timely fashion • Support new initiatives • Fairly delegate responsibilities to the sales staff Fashion Nova, LLC, and subsidiaries thereof, is an Equal Opportunity Employer.
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