Fashion Nova is the world's leading trend-to-market fashion and lifestyle brand with high-growth categories across its Women, Men, Kids and Beauty divisions. Renowned for delivering the most-wanted styles to millions worldwide, Fashion Nova earned the title of the Top 5 Most-Searched Fashion Brand on Google in 2022, alongside Louis Vuitton and Nike. After multiple store openings, Saghian launched the e-commerce website for Fashion Nova in 2013, pioneering a disruptive social commerce model of affordable, on-trend, size-inclusive clothing online- powered by an innovative, social media-first marketing strategy. Customer Service • Demonstrate extraordinary service by leading by example on the sales floor • Greet customers in a timely, professional, and engaging manner • Provide the highest level of personalized client experience to our loyal and growing customer base • Provide styling advice based on brand aesthetic and excellent firsthand product knowledge • Be able to drive business through reacting to customers' needs and wants • Build and maintain client relationships • Meet and exceed sales and productivity goals as an individual and as part of the store team • Always acts in the best interest of the customer Leadership • Demonstrate shop ownership and lead when the store manager is not present • Support the store manager in all aspects of running the store • Operate business profitably and minimize potential for loss • Ensure a positive work environment through recognition and motivation • Resolve team member concerns fairly and in a timely fashion • Support new initiatives • Fairly delegate responsibilities to the sales staff • Train and coach team members on effective sales techniques and product knowledge to improve their performance | support the growth of your team, and to increase sales.
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