The key holder is a leadership position that is responsible for ensuring that customer service and store standards meet company expectations. All key holders are expected to possess leadership and managerial qualities, and to have mastered associate-level expectations for sales floor, clienteling, and operations. • Delegating responsibilities and holding employees accountable for meeting productivity expectations. We believe that the best story you can make and share is the one of your own life, and we are passionate about designing pieces that reflect and celebrate it. From the beginning, our founder & creative director Paige Adams-Geller embraced every moment, aiming to inspire and empower as her story evolved.
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