Keyholder

Summary Serve as a Keyholder responsible for delivering exceptional client experiences, supporting store operations, and driving sales performance. Report to the General Manager and act as a brand ambassador while promoting retail excellence and clienteling practices. Responsibilities • Provide exceptional client service and represent the brand as a Brand Ambassador • Meet and exceed sales goals and client data capture targets • Create and maintain genuine client relationships and perform after sales follow up • Support daily store operations including opening and closing registers and visual maintenance • Manage inventory tasks including seamless inventory operations and consignments • Process returns and exchanges accurately • Coach and train sales team and support business driving initiatives and events • Follow policies and procedures and set an example of operational excellence Requirements • Minimum of three years of experience in a retail environment • Full understanding of specialty retail and proven clientelling track record • Ability to thrive in a high paced retail environment • Strong multitasking skills and ability to balance daily responsibilities • Entrepreneurial, sales focused personality with strong communication skills