The Key Holder is responsible for partnering with the Store Manager and Assistant Manager to help motivate the store team to uphold our tradition of creating a memorable shopping experience for all of our customers. In partnership with Store Manager and Assistant Store Manager, educates the sales team on store sales plan, personal sales goals and store statistics and motivates the team to achieve goals. Ensures that all team members are complying with Company Policy & Procedures and escalates possible violations to Store Manager. Participates in the training of new associates on Company Policy & Procedures, Company history and brand aesthetic as well as Company products and Customer Service standards as directed by the Store Manager. Communicates sales reports as required by Company procedures.
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