KEY ACCOUNT MANAGER - DEPARTMENT STORES

Key Duties and Responsibilities Drive growth, development and expansion execution across Department Store Channel both instore and online Foster existing relationships with key business partners across all levels within each National Account Drive strategic planning and sales for all Department accounts Develop and implement long-term growth strategies Planning, developing, agreeing and implementing an annual joint business plan with Macy’s, Nordstrom and other retailers Drive profitable growth and achieve revenue targets Seek new business development opportunities within existing business Ensure a top-line retail sales, category and individual store performance to identify retail opportunities and strategic needs Manage monthly forecasts and projected sales across each account / and total channel Manage all financial planning for department store accounts:  stock / sales, receipts, profitability, turn, BOM, fashion vs. replenishment forecasts, and align financial metrics with key partners. Review mix of business, sku productivity, door performance and communicate findings weekly Communicate all stock and sales opportunities / risk on a weekly basis React to retail trends and maximize in season opportunities Monitoring and reviewing business plans with your customer, and activating contingency plans to improve retail sales when needed Drive sell-in/sell thru during prebook period and in season across multiple product categories Ensure accurate forecasting on core and seasonal product, and proactive inventory and assortment management, with close collaboration with Sales Operations, Demand Planning and Supply Chain Own all net sales forecasting for defined retailers, meeting all financial deadlines and budget submissions, flagging risks and opportunities in a timely and quantified manner Managing sales forecasts providing weekly/ monthly estimates on retail sales / receipts Identify opportunities to sell in additional revenue Partner with Supply Chain to confirm POs have been received and processed Monitor any inventory shortages or allocations to optimize turn Liaising with cross-functional teams to achieve sales objectives and meet customer and consumer needs Work closely with Merchandising, and Trade Marketing to create and deliver an annual plan for each retailer covering activation of key launches and marketing moments, eventing, store/retailer animation, considering both customer acquisition and retention. Work closely with Director of Sales on seasonal plans and forecasts Manage each account P&L, balancing investment with top-line opportunity; monitor retailer profit contribution and achieve agreed profit Act as point person on all projects including, but not limited to, financial and product projections, seasonal and monthly recaps, budgeting and other daily communication Initiate weekly conference calls with merchant team and monthly meetings to review all business opportunities and issue Provide weekly account business recaps and monthly reporting that details sell-thru by SKU, ranking, productivity, stock & sales and competitive analysis Travel to the major accounts during each seasonal market + quarterly meetings Skills and Qualifications: 5 years+ national key account management experience specifically Department Stores 5 years+ experience in consumer, Beauty/Fashion industry a plus Ability to multi-task and work efficiently in an extremely fast-paced environment and manage time effectively Results-driven and able to work with the cross-function teams to achieve sales targets Advanced analytical skills and ability to compute and synthesize inventory levels, seasonal flows and gross margin Strong analytical and problem-solving skills, self- starter, and be able to work independently. Strategic thinker. Relationships with ecommerce retail management Must have wholesale sales and strategic business development experience Strong management skills with an understanding of end-to-end wholesale process Process development and implementation Strong written and verbal communication skills and confidence in speaking in front of groups Bachelor’s Degree in Business, Marketing, Management or other relevant study Ability to travel up to 1x per month/ qtr or as needed Knowledge of Department Store portals required Accelerated Analytics / SPS Commerce / Edifice a plus Buying /planning experience a plus Excel expertise required SAP experience a plus NuOrder experience a plus