Intimissimi Store Manager at its New Store Opening at its Fashion Outlets of Chi

You enjoy authentically connecting with guests, sharing your passion for the brand while fostering loyal and long-lasting relationships with guests and colleagues. Share your passion for Intimissimi by building brand loyalty with each guest! You will be able to navigate busy hours, responding with care to guests' inquiries and requests, supporting with visuals updates, assisting with stock management practices, and overall contributing to a seamless shopping experience for guests and efficient environment for colleagues.TEAM PLAYER: We are all in this together! Always balancing creativity and efficiency, while following company policies and procedures.KEY RESPONSIBILITIESEnsure compliance with company policies and procedures.Demonstrate sales leadership by playing an active role on the sales floor through customer engagement with top clients, ensuring the highest level of customer service is provided.Enforcing exceptional customer service, maximizing and expanding customers' portfolio utilizing your ability to multi-task projects in a dynamic, fast-paced work environmentEnsure Clients follow-up by the Sales Team, with customized proposals specifically tailored for their needsAchieve and exceed personal sales and productivity goals agreed upon with the DistrictManagerAlways representing the brand's standards for a high-level customer experienceBe a mentor for your team, inspiring and leading them through product knowledge and brand awarenessProactively follow current competitors and fashion trendsAttract, recruit and retain a high performing team in an inspiring work environment•Promote brand awareness, establish store presence and capture competitive market share through community outreach and company sponsored eventsOperationsOversee the processing of daily incoming and outbound merchandise requests and shipmentsImplement business action plans in collaboration with the District Manager to enhance sales for each product category and client tier segmentManage and support stock levels through direct communication with the District Manager to maintaining a high sell through as well as alignment with new product launchedAble to successfully operate our POS system, conduct email, opening and closing proceduresStore Cleanliness: at our stores, we take great pride in providing our customers with a clean and well-maintained shopping environment. As a retail employee, you are expected to take the initiative of upkeeping the cleanliness in the store.Teams will be required to conduct daily cleaning tasks included but not limited to:Dust and clean shelves, furniture, fixtures and decorClean doors, window glass, mirrors (exterior and interior)Pick up and empty trash cans and garbage taking it to the dumpster as neededSweep and mop hard floorsWipe and sanitize sinks, countertops, shared common areas and equipmentPerformance ManagementTrain and communicate current collection knowledge to all team members to ensure they are fully educated on brand guidelines and season strategyUtilize fashion expertise to inspire others and build collaborative partnerships in a team-focused environmentSupporting the Team in maintaining the visual and housekeeping standards of the storeConduct coaching and counseling sessions with the team to review performance and provide constructive, timely feedbackOversee performance check in process for all store employees and establish individual goalsIdentify and create action plans for team members in collaboration with the District ManagerProvide accurate monthly schedules by analyzing peak hours to ensure adequate floor coverage and timely submissions of payroll records for all employeesThe Store Manager may be assigned other responsibilities as the direct manager deems fit, pending the company's business needs and career development purposes.Communicate Company set KPi's and identify strategies to ensure performance standards are metAssisting with Store Events: Participating in the planning and the execution of promotional events, product launches, and other initiatives to drive foot traffic and boost sales.TEAM DYNAMICLiaison between Key holders and Assistant Managers to ensure clients experience high quality customer service, completing store operations efficiently and implementing sales strategies thus meeting and exceeding commercial goals.Provides training to Key holders and Assistant Managers which may include cross-department functions.Based on your experience with Intimissimi and performance, you may be selected to support NEW Stores Openings across the US as a team bonding opportunity and a chance to put your skills and knowledge to the test!Participate in nationwide contests within other Intimissimi locations to show our team spirit!CAREER DEVELOPMENT OPPORTUNITIESAll Store Managers get the chance to learn new skills daily.