Immediate Hire: Guest Advocate ($18/hr)

Job Summary

We are seeking a dedicated team member to welcome, assist, and exceed guest service expectations. This role focuses on guest interaction, problem-solving, and promoting both physical and digital services to enhance the shopping experience. You will be responsible for ensuring a seamless and effortless checkout, guest service, and order fulfillment experience.

Skills:

Adequate communication skills are necessary for engaging and interacting with guests in a compelling mannerA crucial aspect of boosting guest satisfaction is the skill of effectively addressing issues and making informed decisionsAdapting to different types of guest engagements and requirementsKnowledge in promoting and selling store benefits and amenitiesResponsibilities:

Provide exceptional guest care through the implementation of established service criteriaWelcome and engage with visitors in a warm and genuine wayRapidly analyze guest needs and customize your interactions accordinglySupport visitors by imparting knowledge about merchandise and providing assistance in resolving issuesVerify the correctness and speed of scanning, bagging, and payment proceduresMake sure your work area remains organized and free of clutterKeep guests in the loop about discounts, recent additions, and store functionsEncourage guests to participate in loyalty programs and to consider applying for store credit cardsFacilitate customers in navigating and employing digital resources, including the store's application and online servicesPerform returns in adherence to store policies to meet customer needs effectivelyOptimize the procedures for order pick-up, drive-up services, and facilitating gift registry transactionsAssist in addressing guest concerns and de-escalating conflicts while maintaining adherence to store guidelinesEnsure that regulated items meet the legal standards set by federal, state, and local authoritiesProvide assistance with overall store operations based on the current demands of the businessAdditional Skills:

Being able to handle numerous tasks at once while also giving careful consideration to details is a key competencyProviding reassurance through educating clients on products and servicesRapid adjustment to changing technology and digital innovationsProficiency in both independent tasks as well as cooperative efforts with coworkersJob Requirements:

Precision in managing cash transactions and operating the register system proficientlyAbility to handle outdoor assignments regardless of the climate conditionsRegularly engaging in the lifting and transport of merchandise weighing up to 15 lbs, with periodic lifting activities involving weights of up to 40 lbsAble to work a schedule that may require nights, weekends, and holidaysAbout Target

Becoming a part of our team involves playing a key role in our global logistics and inventory management procedures. Our objective is to transport and allocate products efficiently, while adhering to the regulations set by U.S. Customs. We establish strong vendor relationships to secure timely deliveries, optimize inventory levels, and ensure cost-effectiveness.

At Target, our focus is on helping families discover the joy in the small moments of daily life. We believe in building strong communities, nurturing talent, and fostering opportunities for growth. Together, we thrive as a cohesive unit, dedicated to supporting, developing, and succeeding.