Human Resources Coordinator

We are looking for our next Human Resources Coordinator!

What we do.

The BFLO Store is the flagship retailer of Buffalo and Western New York! With an emphasis on the “experience,” BFLO has taken modern retail and made itself a destination for locals and tourists alike. The BFLO Store is locally owned and operated, you will find the largest selection of both Buffalo-themed and officially licensed sports merchandise in WNY. Items offered range from gifts, home & garden, apparel, jewelry, and more!

Who we are looking for.

The BFLO Store is seeking a dynamic and people-focused HR Coordinator with a strong background in Public Relations. This role blends human resources responsibilities with brand representation, ensuring both employees and customers experience the best of BFLO’s culture. The ideal candidate is a natural leader with exceptional customer service skills, capable of fostering positive relationships internally and externally.

In general, candidates should meet the following minimum requirements:

Serve as a primary point of contact for HR-related inquiries from employees
Support recruitment efforts, including job postings, candidate screening, and onboarding
Assist in employee engagement initiatives and team-building activities
Maintain employee records and ensure compliance with company policies and procedures
Coordinate training sessions and support leadership development programs

Public Relations & Brand Representation:

Act as a brand ambassador for BFLO Store, promoting a positive company image
Assist in planning and executing in-store events, community outreach, and promotional campaigns
Build and maintain relationships with customers, partners, and the local community
Support social media and public-facing communications as needed
Handle customer concerns professionally, ensuring a high level of satisfaction

Customer Service & Leadership:

Deliver outstanding customer service and set the standard for the team
Lead by example to create a welcoming and inclusive environment
Provide guidance and support to staff, encouraging professional growth
Address and resolve employee and customer issues with professionalism and empathy

Qualifications:

Bachelor’s degree in Human Resources, Communications, Business, or related field (preferred)
1–3 years of experience in HR, customer service, or public relations
Strong interpersonal and communication skills
Demonstrated leadership ability and team-oriented mindset
Excellent organizational and multitasking skills
Passion for customer experience and community engagement

What we offer you that’s different.

Competitive Compensation & Benefits: Starting pay between $24-$30/hour, full time or part time hours, holiday pay, paid vacation time, periodic pay raises, 401(k), health and dental insurance and a variety of other benefits.
Career Opportunities: As our company continues to grow, you have the opportunity to grow with us along the way. We are creating new roles and opportunities on a regular basis, so if you’re interested in learning and doing more, we will encourage and work with you to make that happen.
Cool perks! Through working at The BFLO Store, employees get access to merchandise discounts, free giveaways throughout the year, extra pay on Sundays, exciting store events.

Come work at a place that loves Buffalo as much as you do! If this opportunity excites you, apply in person at one of our locations or online at www.BFLOshop.com.
Job Types: Part-time, Full-time
Pay: $24.00 - $30.00 per hour

Benefits

401(k)
Employee discount
Flexible schedule
Paid time off

Education:

High school or equivalent (Required)

Experience:

Human Resources: 1 year (Preferred)

Work Location: In person