HR SUPPORT CENTER COORDINATOR

Brand Overview: maurices is a women’s apparel retailer that celebrates feel good fashion for real life. It’s committed to its service with style promise and offering affordable fashion that takes women from workday to weekend and all of life’s adventures in between. We currently have an opportunity for a HR Support Center Coordinator to join our team located at our Corporate Office-maurices-Duluth, MN 55802. Ready to help bring feel good fashion for real life™ to hometowns across North America? Required Skills & Competencies Is the first point of contact for all HR related inquiries Partners with HR team members and/or other business areas to effectively resolve inquiries Is a resource in all aspects related to maurices HR policies and systems Properly documents actions taken to resolve cases, including all verbal and digital correspondence Processes unemployment claims, background checks, employment verifications, and subpoenas Maintains labor law postings compliance in all stores and corporate locations Facilitates company-wide I-9 and e-Verify compliance Supports the LOA and Benefits teams Supports the Field and Home Office HR teams with special projects Ensures all service delivery targets are met, including quality and performance metrics Compassionately advocates for all maurices associates Critical, forward thinker with excellent communication skills, both verbally and in writing Responsible, self-motivated, pro-active, efficient Ability to multi-task and switch gears quickly Shows system aptitude and a desire for continuous learning Ability to work in a fast paced team environment with creativity, problem solving skills, and poise Maintains high level of confidentiality Contributes to a culture of associate advocacy, continuous improvement, and exceptionally high standards Work Experience and education requirements Two-year degree in human resources, business, or related field Previous working experience in a HR contact center or similar environment preferred Previous working experience in Benefits or Leave of Absence preferred Solid understanding of HR practices, processes and systems (Workday preferred)