Houston Boutique Director - Carolina Herrera (Fashion) Job at PUIG Deutschland G

Location:Houston, TX, USTeam: RetailJob type: PermanentPuig is a major player in the worldwide fashion and beauty industry. We have a wide portfolio of well-known luxury brands across fashion, fragrance, makeup, skincare, and wellness. Founded more than 100 years ago, Puig is a family-owned company with a long-term commitment to our brands and stakeholders.The OpportunityThe Boutique Director is responsible for overall management of the boutique, staff, merchandise and customer service. This role is also responsible for achieving sales objectives, maintaining and achieving high operational and merchandising standards and goals, and building a highly motivated team and developing associates.What you'll get to doSet individual sales goals for sales associates, ensuring goals reflect store business goalsSupport the development of associates' sales techniques, ensuring utilization of elevated levels of sales and service to maximize salesAnalyze sales reports and data to determine needs of the business and develop business strategiesDemonstrate an in-depth knowledge of the merchandise, ensuring selling staff is fluent in all aspects of product knowledgeCustomer ServiceEnsure sales associates provide the highest level of customer service, maintaining constant client communication through clienteling toolsAssist sales associates with various customer service issues, resolving complaints quickly and effectivelyEmpower associates to make decisions in the clients best interest that supports the Company's philosophyOperationsEnsure facility maintenance, presentation and organizationEnsure cash control procedures are properly followed, including bank deposits, safe funds and petty cashControl store expenses and maintain budgets, striving to reduce costsMonitor the movement of all inventory, maintaining inventory accuracy and shrink requirements, while ensuring all staff adheres to Shipping & Receiving policies and proceduresSupport, promote and assume responsibility for loss prevention in all areas of risk management, including physical security, store cash controls, inventory management and inter-store communicationsBuild and maintain communication with Corporate Office teams, other Boutiques and local associationsImplement and maintain all merchandising directives and ensure execution of effective merchandising strategiesMaintain a neat, clean and organized selling floor, properly reflecting the brand and visual image at all timesCommunicate inventory needs to support business goals and objectivesCRMGrow client database by networking within the communities in the market and identifying new prospectsWe'd love to meet you if you haveA minimum of five years of experience in retail, preferably within the luxury marketA minimum of three years of management/supervisory experienceExcellent communication, organizational and interpersonal skillsStrong computer skills, including MS Office, inventory and database softwareA few things you'll love about usAn entrepreneurial, creative and welcoming work cultureA range of learning and development opportunitiesAn international company with plenty of opportunities to growA competitive compensation & benefits packagePuig is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status, or any other characteristic protected by law.At Puig, we are continually looking for enthusiastic and committed individuals from a broad range of backgrounds and experiences to join our team. We believe that creating an inclusive environment in which you feel welcomed, valued, engaged, and empowered strengthens our business and fosters a culture where we are inspired to work hard, challenge ourselves, and be innovative in our thinking.