Reinforcing this shopping experience is the customer service and warrior spirit of approximately 98,000 associates across the globe, all driving toward the Company's mission to help customers find what they love for less time, money and effort. Customer Service & Sales - Greets and assists customers in finding products and delivers exceptional customer service. Consistently meets established performance standards for the role, including (but not limited to) the company's iCAP program, products and service sales, customer service, profit, productivity and attendance. All associates are eligible for an associate discount on JCPenney merchandise. JCPenney is the shopping destination for diverse, working American families.
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