Together with the Department Manager, the Visual Keyholder will determine additional commercial opportunities in the store within the H&M brand guidelines. • Ensure high-quality garment presentation every day together with the store team • Maintain clear customer flow through fixture placement and navigation in line with H&M standards • Launch and maintain all sales campaigns and activities on time and according to H&M standards. Commercial Routines • Together with the Department Manager, follow up on store KPIs and initiate actions to reach store goals and budgets • Adapt the store planning according to store needs and budget from the Commercial plan • Complete and take action on the Best Brand portion of the Customer Audit Tool to maximize commercial opportunities Visual Store Operational Routines • Complete the sample picking as well as execute the floor moves in a way that creates clear stories and wearable buying suggestions • Complete all sales floor and window morning routines daily before the store is open • Ensure quantity and maintain the condition of all incoming visual props and marketing material with a sustainability mindset. The Visual Keyholder will support the Store team to enhance the customer and working experience in-store through coaching and Development. In addition to our staff discount, all our employees are included in our H&M Incentive Program - HIP.
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