HM Store Manager - Valley Plaza Mall

Customer Sales & Profit • Responsible for the total OMNI customer experience in your store ensuring visual and commercial curation according to your store format environment global guidelines and regional strategies • Represent yourself and the H&M brand positively during all customer interactions • Establish analyze and follow up on sales & budget goals and create plans to optimize results • Ensure personal customer service is provided in all areas of the store ensuring your team initiates customer interactions guiding customers through fashion stories and works towards actively selling our products • Following up that your teams are actively promoting our Customer Loyalty App (Hello Member) & instore sustainability initiatives • Schedule to budgeted hours plan in line with sales budget and commercial activities • Ensure correct routines in fitting room and checkout including transaction returns and exchanges • Be aware of your store strengths and opportunities identifying commercial opportunities and acting on them. Why Youll Love Working at H&M • We value diverse backgrounds including but not limited to race ethnicity gender age religion sexual orientation and disability • We pride ourselves on being a valuesdriven organization guided by our 7 unique values that have been part of our success story for over 75 years • Youll have access to our Colleague Resource Groups (CRGs) to find community and networking opportunities among colleagues • We are an inclusive company where youre encouraged to be yourself at work • You will have access to a large global talent community where career growth and aspirations have no limits • We believe in supporting your overall wellbeing and offer comprehensive benefits inclusive of health insurance wellness and family support programs company match retirement plan paid leave programs and paid time off including a community day to serve your local community • Youll be able to express your personal style with our employee discount at H&M & Other Stories and COS H&M may ultimately pay more or less than the posted range depending on candidate qualifications. H&M is a part of H&M Group. Our company is committed to fostering a culture of inclusion and belonging and we actively seek colleagues who share our commitment.