Dec. 7, 2025

H&M Sales Associate

H&M Pensacola, Florida

About the position Responsibilities • Actively greet and engage with our customers in the service areas and on the sales floor to provide the best customer experience • Support in the maintenance of a neat and tidy sales floor to ensure a positive shopping experience inclusive of folding, hanging, displaying, and merchandising garments per H&M guidelines to maximize selling opportunities • Unload delivery truck, receive, open, and unpack merchandise and label merchandise with security tags within efficiency timeline goals • Actively process, stock, and replenish garments on sales floor and stock room • Ring on the register, report and handle all required transactions, issue receipts, and fold and place merchandise in appropriate bag following the register best practices routine • Eager to educate and promote our H&M Loyalty program to our customers • Share your knowledge and skills with your colleagues, offering help where needed to build a positive working environment • Work in accordance with H&M standards and local legislation with health & safety and security routines, to guarantee you, your colleagues, and customer safety at all times • Follow all procedures and routines regarding safety, security, and administrative processes in all areas of the store Requirements • Passionate for customer service and helping people find their style • A multi-tasker who enjoys working in a fast-paced environment • Inclusive, positive, creative, and willing to learn on the job • A team player with a flexible approach • Ability to lift in excess of 20 pounds • Ability to stand for long periods of time, bend, stretch, engage in repetitive motions, push, pull and carry items (mannequins, clothing, totes, torsos, etc.) for a short distance • Ability to climb a ladder and use a step stool • Must be able to work a flexible work schedule including nights and weekends Benefits • Staff discount card, usable on all H&M Group brands in stores and online • Inclusion in the H&M Incentive Program - HIP • Attractive benefits with extensive development opportunities around the globe

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