HM Sales AdvisorWestfield Oakridge

As a Sales Advisor, you'll be responsible for providing excellent customer service, welcoming & guiding customers through your store to actively sell our products and providing customers with support & guidance. You'll use your fashion and product knowledge to provide our customers with all the relevant information they need for the best experience. Working at H&M means no two days are ever the same, but a typical day will include the following responsibilities* • * Customer Sales & Profit** • Provide excellent customer service: welcoming & guiding customers through the store & OMNI experience where available, supporting them with direct customer service • Willingness to engage and have conversations with customers to provide excellent service • Guide customers through our fashion trends, stories & products in all areas of the store • Ability to effectively promote and sell our products to customers • Actively promote our Customer Loyalty App (Hello Member) & in-store sustainability initiatives • Representing yourself and the H&M brand positively during all customer interactions • Support with commercial or operational actions to reach sales targets with store management team • You should also be communicative, creative and curious, motivated, flexible, decisive, and action-oriented. • You have sales experience working in a dynamic and collaborative environment that you can apply to your role • Experience working with customer service in fashion, retail or other service-related industries