HM Sales Advisor - Part-time

You'll also work on garment refill amp; care, presentation and contribute to a clean and tidy sales floor and back of house, working closely with the rest of your store team to deliver an excellent customer experience./ppstrongA Day#xa0;/strongstrongin the Life/strong/ppWorking at Hamp;M means no two days are ever the same, but a typical day will include the following responsibilities*/ppstrongemCustomer Sales amp; Profit/em/strong/pulliProvide excellent customer service: welcoming amp; guiding customers through the store amp; OMNI experience where available, supporting them with direct customer service/liliWillingness to engage and have conversations with customers to provide excellent service/liliGuide customers through our fashion trends, stories amp; products in all areas of the store/liliAbility to effectively promote and sell our products to customers/liliActively promote our Customer Loyalty App (Hello Member) amp; in-store sustainability initiatives/liliRepresenting yourself and the Hamp;M brand positively during all customer interactions/liliSupport with commercial or operational actions to reach sales targets with store management team/li/ulpstrongGeneral Information/strong/ppstrongemFashion amp; Trend Awareness/em/strong/pulliKeep up-to-date with fashion scene, trends, tendencies, styles, brands, products, competitors, and relevant influencers, etc./liliUse your product amp; fashion knowledge to share relevant information to customers/li/ulpstrongemTeam amp; Development/em/strong/pulliRetain and share your service, fashion and store operations knowledge and skills with colleagues/liliFollow all procedures, routines, and legal requirements in all areas of the store/liliGive amp; receive feedback with your colleagues to learn, develop amp; support each other/liliParticipate in relevant available Onboarding, introduction processes amp; trainings and courses relevant for your role amp; future development/li/ulpstrongemRetail Operations/ Visual amp; Commercial Execution/em/strong/pulliComplete full garment cycle from unpacking and refill to steaming and ensure good garment care/liliOperate fitting room and checkout areas according to best practice amp; processes/liliContribute to a clean and tidy sales floor and back of house (including stockrooms)/liliSupport with garment presentation, execution and maintain attractive merchandise displays, clear trends amp; stories according to visual amp; commercial guidelines/liliEnsure good stock levels with replenishment routines on sales floor/liliUpkeep amp; follow best practice for any in-store OMNI Services amp; in-store tech services/tools, etc (Instore Care App, Click amp; Collect, Smart Store etc)/liliSupport with opening and closing of the store/liliFollowing all Hamp;S guidelines and legal requirements applicable to role and responsibilities/li/ulstrongQualifications:/strongpstrongWho#xa0;/strongstrongYou Are/strong/pulliAs a Sales Advisor, you'll be passionate about fashion and everything we create in-store./liliMotivated by giving customers a great experience./liliYou should also be communicative, creative and curious, motivated, flexible, decisive, and action-oriented./liliYou should also enjoy working in a collaborative and dynamic environment./liliYou have sales experience working in a dynamic and collaborative environment that you can apply to your role/liliExperience working with customer service in fashion, retail or other service-related industries/li/ulpstrongWhy#xa0;/strongstrongYou'll Love Working at Hamp;M/strong/pulliWe value diverse backgrounds, including but not limited to race, ethnicity, gender, age, religion, sexual orientation, and disability/liliWe pride ourselves on being a values-driven organization, guided by our 7 unique values that have been part of our success story for over 75 years/liliYou'll have access to our Colleague Resource Groups (CRGs) to find community and networking opportunities among colleagues/liliWe are an inclusive company where you're encouraged to be yourself at work/liliYou will have access to a large global talent community, where career growth and aspirations have no limits/liliWe believe in supporting your overall wellbeing and offer comprehensive benefits inclusive of health insurance, wellness and family support programs, company match retirement plan, paid leave programs, and paid time off, including a community day to serve your local community/liliYou'll be able to express your personal style with our employee discount at Hamp;M, amp; Other Stories, and COS/li/ulstrongAdditional Information:/strongpstrongJob Status: /strongHourly, Non-Exempt/ppstrongEEOC Code:/strong SLS/ppstrongCompensation: /strongemSales Associates Pay Rate $11.50 per hour**/em/pp*This job posting highlights the most critical responsibilities and requirements of the job and is not all-inclusive. If you choose to complete the assessment, your score will be one factor that the hiring team considers.#xa0;/em/ppemIf you have any difficulties or concerns with the online assessment method, you can request an alternative method of assessment by contacting /ema href="mailto:[email protected]"[email protected]/em/aem. For more information, please refer to our /ema href="https://career.hm.com/us-en/cookie-notice/"emCookie Notice./em/aem#xa0;#xa0;/em/ppemWe retain this information for 3 years in your applicant file and use it as set forth in our Applicant Privacy Notice. You'll also work on garment refill amp; care, presentation and contribute to a clean and tidy sales floor and back of house, working closely with the rest of your store team to deliver an excellent customer experience./ppstrongA Day#xa0;/strongstrongin the Life/strong/ppWorking at Hamp;M means no two days are ever the same, but a typical day will include the following responsibilities*/ppstrongemCustomer Sales amp; Profit/em/strong/pulliProvide excellent customer service: welcoming amp; guiding customers through the store amp; OMNI experience where available, supporting them with direct customer service/liliWillingness to engage and have conversations with customers to provide excellent service/liliGuide customers through our fashion trends, stories amp; products in all areas of the store/liliAbility to effectively promote and sell our products to customers/liliActively promote our Customer Loyalty App (Hello Member) amp; in-store sustainability initiatives/liliRepresenting yourself and the Hamp;M brand positively during all customer interactions/liliSupport with commercial or operational actions to reach sales targets with store management team/li/ulpstrongGeneral Information/strong/ppstrongemFashion amp; Trend Awareness/em/strong/pulliKeep up-to-date with fashion scene, trends, tendencies, styles, brands, products, competitors, and relevant influencers, etc./liliUse your product amp; fashion knowledge to share relevant information to customers/li/ulpstrongemTeam amp; Development/em/strong/pulliRetain and share your service, fashion and store operations knowledge and skills with colleagues/liliFollow all procedures, routines, and legal requirements in all areas of the store/liliGive amp; receive feedback with your colleagues to learn, develop amp; support each other/liliParticipate in relevant available Onboarding, introduction processes amp; trainings and courses relevant for your role amp; future development/li/ulpstrongemRetail Operations/ Visual amp; Commercial Execution/em/strong/pulliComplete full garment cycle from unpacking and refill to steaming and ensure good garment care/liliOperate fitting room and checkout areas according to best practice amp; processes/liliContribute to a clean and tidy sales floor and back of house (including stockrooms)/liliSupport with garment presentation, execution and maintain attractive merchandise displays, clear trends amp; stories according to visual amp; commercial guidelines/liliEnsure good stock levels with replenishment routines on sales floor/liliUpkeep amp; follow best practice for any in-store OMNI Services amp; in-store tech services/tools, etc (Instore Care App, Click amp; Collect, Smart Store etc)/liliSupport with opening and closing of the store/liliFollowing all Hamp;S guidelines and legal requirements applicable to role and responsibilities/li/ulstrongQualifications:/strongpstrongWho#xa0;/strongstrongYou Are/strong/pulliAs a Sales Advisor, you'll be passionate about fashion and everything we create in-store./liliMotivated by giving customers a great experience./liliYou should also be communicative, creative and curious, motivated, flexible, decisive, and action-oriented./liliYou should also enjoy working in a collaborative and dynamic environment./liliYou have sales experience working in a dynamic and collaborative environment that you can apply to your role/liliExperience working with customer service in fashion, retail or other service-related industries/li/ulpstrongWhy#xa0;/strongstrongYou'll Love Working at Hamp;M/strong/pulliWe value diverse backgrounds, including but not limited to race, ethnicity, gender, age, religion, sexual orientation, and disability/liliWe pride ourselves on being a values-driven organization, guided by our 7 unique values that have been part of our success story for over 75 years/liliYou'll have access to our Colleague Resource Groups (CRGs) to find community and networking opportunities among colleagues/liliWe are an inclusive company where you're encouraged to be yourself at work/liliYou will have access to a large global talent community, where career growth and aspirations have no limits/liliWe believe in supporting your overall wellbeing and offer comprehensive benefits inclusive of health insurance, wellness and family support programs, company match retirement plan, paid leave programs, and paid time off, including a community day to serve your local community/liliYou'll be able to express your personal style with our employee discount at Hamp;M, amp; Other Stories, and COS/li/ulstrongAdditional Information:/strongpstrongJob Status: /strongHourly, Non-Exempt/ppstrongEEOC Code:/strong SLS/ppstrongCompensation: /strongemSales Associates Pay Rate $11.50 per hour**/em/pp*This job posting highlights the most critical responsibilities and requirements of the job and is not all-inclusive. If you choose to complete the assessment, your score will be one factor that the hiring team considers.#xa0;/em/ppemIf you have any difficulties or concerns with the online assessment method, you can request an alternative method of assessment by contacting /ema href="mailto:[email protected]"[email protected]/em/aem.