Oct. 20, 2020

h&m Retail Visual Merchandiser

H&M Natick, Massachusetts

You must consider the way a store feels, the style of the community that surrounds that store, the global H&M guidelines, and last, but not least, what you think works. You set the garment presentation on the Sales Floor & Windows according to the Commercial Handbook. Provide excellent direct and indirect customer service according to H&M standards and meet the 5 basic demands on the selling floor, in the fitting room and at the cash point. Actively work in a commercial way to maximize sales, focusing on: Top Priority Products, A-Areas and Basket items as well as ensuring a Red Thread is clearly demonstrated through the visual presentation Ensure that orders for display materials and supplies are placed in a timely manner Responsible for the care and maintenance of display materials Keep the visual room clean and organized Check the material arriving to the store in a timely fashion, confirming quantities, condition, etc. Train, coach and give daily feedback on garment presentation to the store staff Plan and conduct the Keep It Commercial training together with the Department Manager Provide label and design training for staff and managers Inform store team about changes in the presentation of garments

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