You support and guide the store team to deliver the most inspiring and exciting Customer Experience in line with the H&M brand and values. Fashion Knowledge Ensure you are up to date with current fashion trends Share, inspire and educate the store team on seasonal trend information Direct Customer Service Ensure you meet customer expectations on direct service according to H&M standards. Together with the Store management team you ensure that all legal requirements and H&M policies are fulfilled. Visual Store Operations Routines Complete the sample picking as well as execute the floor moves in a way that creates clear stories and wearable buying suggestions Complete all sales floor and window morning routines daily before store is open Handle Visual Merchandiser material and visual scheme orders. Provide updates of all VM information material in the store.
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