Jan. 30, 2021

h&m Retail Sales Advisor

H&M Fresno, California

## Company presentation Title: H&M Retail Sales Advisor This is H&M. In the fast-paced and exciting world of retail, our Sales Advisors are there to ensure that our customers enjoy a fantastic shopping experience. Title: Sales Advisor Function: Sales Department: Store Reports to: Department Manager, dotted line to Department Supervisor Direct Reports: None Overall Job Function: Optimizes the storeĀ“s selling by providing the customers with a pleasant shopping experience, including customers with garment options and direct service. demands on the selling floor, in the fitting room and at the cash point Answer phones courteously and promptly Job Knowledge Actively work with garments, including processing, stocking, replenishing, folding, hanging, displaying and merchandising per H&M guidelines, to maximize selling opportunities Ring on the register, report and handle all required transactions, issue receipts and pack merchandise Unload delivery truck, receive, open and unpack merchandise and label merchandise with security tags Efficiency Execute reductions, price changes, transfers and cash register routines Utilize established H&M policies and procedures to assist in loss prevention and safety for the store and partner with store management as needed Team Player Work effectively with team members to ensure the selling floor, cash point, fitting rooms and stockroom are clean and well maintained per H&M's store standards Adhere to H&M values and internal standards policies and procedures contained in the H&M Employee Handbook Financial Accountability: None

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