h&m Retail Department Manager

We believe that the best company needs the best people in order to thrive, and Department Managers are squarely responsible for ensuring that this holds true. Overall Job Function: Responsible for sales, customer service and profitability of a department. Manages a team within a department according to H&M values, standards, policies and procedures and is responsible for all people development functions. Organize and distribute the work of his/her staff, set priorities and keep an overview of the tasks to be accomplished in accordance with the Store Manager Manage, recruit, on board, train, develop and provide succession planning for the staff in the store in partnership with the Store Manager Carry out supervisory responsibilities in accordance with the organization's policies and applicable laws including approving time-off requests, pay, location or title changes; conducting terminations and corrective actions and making employment decisions Assist the Store Manager in maintaining an overview of all Employee Relations responsibilities in the store to ensure a positive work environment Maintain high-quality H&M direct and indirect customer service by providing the best shopping experience for each customer and role modeling the 5 basic demands on the selling floor, in the fitting room and at the cash point