June 14, 2025

H&M is hiring: Visual Merchandiser in Seattle

H&M Seattle, Washington

You will also use your trend and competitor awareness to provide colleagues with the correct information, coach, upskill, and develop the store team to contribute to a great customer experience.A Day in the LifeWorking at H&M means no two days are ever the same, but a typical day will include the following responsibilities:Contribute to the total OMNI customer experience in your store by ensuring visual and commercial curation according to guidelines (In-direct)Represent yourself and the H&M Brand positively during customer interactions (Direct)Organize and plan your workload according to store activation plan and adapt based on business needs in collaboration with your Store Management team and Area Visual ManagerLaunch and maintain the latest global campaigns and sale activities on time according to H&M Brand StandardsEnsure good garment care, stock levels, and give input on allocation to Store Management and Area teamsPerform sales report (KPIs) follow-up, identify and prioritize visual & commercial opportunities in collaboration with Store Management teamCreate efficient and effective actions to increase customer satisfaction to reach sales targets, store goals, budget, and follow-up actions in collaboration with Store Management teamFollow all procedures, best practices for OMNI services, operational routines, legal requirements, and communication in all areas of the store with Store teamFashion & Trend AwarenessKeep up-to-date with fashion scene, trends, tendencies, styles, products, brands, competitors, and relevant influencers.Plan time for fashion & trend awareness to understand trend theory and mood boards for styling techniques and product presentation to anticipate our customer's needs and enhance our shopping experience in store.Team & DevelopmentShare, inspire, and educate your store teams, keep them updated with seasonal changes, fashion trends, relevant visual & commercial information, in-store communication, including price perception.Coach and develop the Store teams visual and commercial skills to secure high quality of product & commercial presentation according to guidelines.Support & develop daily routines and best practices for your Store team to always ensure a consistent level of visual & commercial standard while maintaining customer service engagement.Develop and coach talents and provide onboarding training to new colleagues.Organize, provide, and carry out the visual & commercial upskilling for you and your colleagues.Complete Visual Competencies & Commercial 4 All trainings based on Regional & Sales Market learning and development goals.Support Sales Market and Area teams with expansion (store projects) needs.Visual & Commercial ExecutionExecute the visual & commercial curation & styling for the store based on commercial calendar, allocation, store activation plan, and fashion trends according to mood boards and direction from the visual & commercial guidelines.Carry out sample picking best practice routines including stockroom garment quantities, accessories, and shoes to ensure you create clear trends and stories according to inspiration from the visual & commercial guidelines.Secure window & styling execution according to visual & commercial guidelines to create inspirational and commercial customer experience.Provide good customer flow by maintaining commercial layout, fixtures, to secure the best trend story placement.Secure a strong balance and the maintenance of price signs in windows and throughout the store following guidelines according to Global strategy and Sales Market requirements.In collaboration with Facilities Management, ensure all lighting is working correctly, aimed to highlight our products and display forms in windows and throughout the store.Maintain and care for all display forms and interior material (fixtures & fittings) with sustainability in mind.In collaboration with Area Visual Manager, ensure your store navigation is maintained and kept up to date according to latest guidelines and store layout.Ensure your store has enough quantities of sale and other activity including POS material according to local routines.Keep sales floor and back of house clean, organized, and safe according to local security guidelines.QualificationsWho You AreYou must be curious and creative; always looking for inspiration, proactive, solution-focused, flexible, with effective communication skills to achieve results cross-functionally.Individuals with fashion interests and leadership skills who can apply their visual and commercial experience in a dynamic environment.Experience with improving product presentation and commercial execution in store.Good knowledge of visual, commercial, and operational best practices, routines, and tools.Ability to manage, follow-up, and act on selling equations and weekly sales reports.Why You'll Love Working at H&MWe value diverse backgrounds, including race, ethnicity, gender, age, religion, sexual orientation, and disability.We pride ourselves on being a values-driven organization, guided by our 7 unique values that have been part of our success story for over 75 years.You'll have access to our Colleague Resource Groups (CRGs) for community and networking opportunities.We are an inclusive company where you're encouraged to be yourself at work.Access to a large global talent community for career growth and aspirations.Support for overall wellbeing with comprehensive benefits, including health insurance, wellness and family support programs, retirement plans, paid leave, and community days.Express your personal style with our employee discount at H&M, & Other Stories, and COS.Additional InformationExpected base salary range is $22.00 - 26.00 hourly.EEOC Code: SLSPay Status: Non-Exempt, HourlyThis job highlights critical responsibilities and is not all-inclusive. The range may be modified in the future.We are committed to reasonable accommodations for applicants with disabilities. Contact us at https://hm.ethicspoint.com for assistance.BenefitsWe offer attractive benefits including staff discounts, health coverage, wellness programs, retirement plans, paid leave, and voluntary benefits.Inclusion & DiversityWe aim to create inclusive, diverse, and equitable workplaces. Our recruitment process considers all diversity dimensions. We avoid requiring cover letters to reduce biases.Company DescriptionH&M offers the latest styles, inspiration, and affordable wardrobe essentials, with a focus on sustainability.

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