Head of Store Operations Manager -Lenox S. Mall

Our business model is centered in our customers, constantly adapting to their needs. Maybe you are a Zara person. • Development of team by ensuring that all associates are properly trained on store operations and standard procedures (Front and back, including register) • Work with General Manager/Store Director on ensuring that all H&S procedures are respected and there are no safety hazards in a store • In collaboration with Register and Technology Manager, ensure that all store devices are in good condition and that all technical issues are properly communicated to respective teams (IT, GS etc.) • Works with the General Manager and store team to ensure efficiency of SINT operations. 3 years) • Excellent customer service experience • Previous cash handling experience • Results based approach • Excellent analyzing, prioritizing and organizational skills • Ability to work well under pressure and delegate tasks • Articulate with excellent communication skills • Strong numerate and literacy skills • Energetic & enthusiastic with good interpersonal skills • Strong initiative & self motivation • Strong negotiation and conflict management skills • Open/flexible to work varied hours including nights, weekends and or holidays • Ability to maintain professional standards of personal presentation, in order to represent the image of the brand • Passion for fashion