AKIRA Head of Customer Service – AI Automation & Experience Head of Customer Service – AI Automation & Experience AKIRA is seeking a forward-thinking Head of Customer Service to lead our customer support team into the future with AI automation and a proactive customer experience strategy. Based full-time in our Chicagoland office, this leader will maximize the potential of our 8-person team, using tools like Gorgias and other AI platforms to streamline operations and elevate service quality. This is deeply rooted in our company's principles, culture, and fashion.
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