Guest Services Associate

Responsibilities: • Uphold outstanding guest service by following established service standards • Welcome and engage with visitors in a warm and genuine way • Quickly assess guest requirements and tailor your approach to meet them • Help guests by providing information about products and problem-solving options • Ensure that scanning, bagging, and payment processing are carried out with precision and efficiency • Keep your workspace tidy and well-organized • Keep customers informed about promotions, recent arrivals, and upcoming store occasions • Motivate customers to sign up for loyalty programs and consider applying for store credit cards • Aid guests in utilizing and engaging with digital platforms, such as the store app and online services • Follow store guidelines when handling returns to uphold customer service standards • Optimize the procedures for order pick-up, drive-up services, and facilitating gift registry transactions • Help address and calm guest issues and reduce tensions in a manner that aligns with store regulations • Uphold regulatory compliance by ensuring adherence to federal, state, and local laws concerning regulated products • Assist with various store operations as required depending on the needs of the business Store Companion is the latest example of how Target is accelerating its use of GenAI to create even more personalized and intuitive experiences for team members and consumers. Target also is using GenAI to elevate its digital experience for consumers, including GenAI-powered product pages and search capabilities that curate the most relevant results and make it even easier for consumers to find everything they need when shopping on Target.com. Target is using GenAI to summarize reviews and make the product descriptions on its site pages even more relevant to help shoppers make confident purchase decisions. The retailer remains committed to the safe and responsible use of the technology and is focused on building a GenAI ecosystem that will continue to drive its business and enhance the team member and guest experiences while embracing the future of retail.

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