Guest Experience Lead | Fashion Place

We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in. The Guest Experience Lead is responsible for ensuring all guests (i.e., customers) receive a quality in-store experience. The Guest Experience Lead is part of the store leadership team, responsible for driving store performance on the floor through guest experience and team achievement of daily sales or unit targets. Guest Experience Leads provide input to team member performance evaluations, recommendations into store hiring decisions, and act as Supervisor on Duty (SOD) when leading the floor. Core Responsibilities of the Job • Bring the lululemon guest experience framework to life, leading from the floor to establish an exceptional and inclusive guest experience.