Guest Experience Lead | Fashion Place, Permanent

We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in. Job Summary The Guest Experience Lead is responsible for ensuring all guests (i.e., customers) receive a quality in-store experience. The Guest Experience Lead is part of the store leadership team, responsible for driving store performance on the floor through guest experience and team achievement of daily sales or unit targets. What We Look For • Inclusion & Diversity: Creates/supports an inclusive environment that values/celebrates differences • Integrity: Behaves in an honest, fair, and ethical manner • Guest Experience: Actively creates an inclusive, high-caliber experience and connection for every guest through team members • Leadership: Is able and desires to lead and inspire others; motivates, empowers, develops, and directs people as they work • Collaboration and Teamwork: Works productively with and supports others to achieve common goals; seeks connections, partnerships, and diverse perspectives • Decision Making/Problem Solving: Uses logic and reasoning to evaluate alternatives and make effective, timely decisions • Adaptability/Agility: Navigates uncertainty and ambiguity and can change priorities in a fast-paced environment; recovers quickly from setbacks • Interactive Communication: Conveys information effectively and understands information shared while interacting with others Recognizing our teams for their performance and dedication, other components of our total rewards offerings include support of career development, wellbeing, and personal growth: • Extended health and dental benefits, and mental health plans • Paid time off • Savings and retirement plan matching • Generous employee discount • Fitness & yoga classes • Parenthood top-up • Extensive catalog of development course offerings • People networks, mentorship programs, and leadership series (to name a few) Note: The incentive programs, benefits, and perks have certain eligibility requirements.