The role of a Guest Advocate can provide you with the skills and experience of: • Communicating and interacting with guests to build a welcoming guest experience • Blending problem solving and decision making to positively impact the guest experience and resolve guest concerns • Adapting to different guest interactions and situations • Promoting and engaging around various benefits, offerings and services As a Guest Advocate, no two days are ever the same, but a typical day will most likely include the following responsibilities: • Create an Easy, Inspiring and Friendly guest experience by delivering on the following commitments: • Greet: • 10ft: be friendly – smile, make eye contact, or wave • 4ft: greet the guest, smile and initiate a warm, helpful interaction • Help guests find what they need and/or resolve issues to ensure a smooth, easy shopping experience • End every guest transaction with a sincere thank you • Actively support team efforts and assist peers in other areas while maintaining a positive and respectful attitude • Adjust to business and guest needs to deliver an easy and inspiring guest experience • Demonstrate a service culture that prioritizes the guest service experience by delivering the service standard • Make the guest aware of current promos, store activities and events. • Know and speak to the benefits of Target Loyalty programs with every guest and assist with application, sign-up, and signing in as needed. • You are open to working a flexible work schedule with varying hours, days or shifts (including nights, weekends, holidays and other peak shopping times). Benefits Eligibility Please paste this url into your preferred browser to learn about benefits eligibility for this role: https://tgt.biz/BenefitsForYou_A | Pegue esta URL en su navegador preferido para obtener información sobre la elegibilidad de este puesto para recibir beneficios: https://tgt.biz/BenefitsForYou_A
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