As a Lead Client Advisor, you will be a role model and represent the brand as a Gucci Ambassador by promoting the Gucci Values and Amplifiers within the marketplace. Team • Provide supervision and guidance to Client Advisors on the selling floor to deliver the highest performance through a customer centric attitude, driving sales as a client advisor leader; • Partner with the Team Manager to support real time coaching and feedback to achieve business and product category goals; • Assist in the development and growth within your team; • Ensure a consistent and branded onboarding experience for Client Advisors and facilitate training in collaboration with store management, ensuring brand initiatives are clearly understood. Client • Act as a role model by providing an exceptional client service experience by greeting, listening, and assisting clients to exceed their shopping needs; • Demonstrates an excellent knowledge of the products as well as Gucci history and heritage; • Attract new clients by being a Brand Ambassador through networking within the community; • Drive and exceed individual KPI goals, by ensuring the highest level of customer service and quality of sales. Our Gucci community is committed to providing a culture of inclusivity and accessibility in all aspects of the employee life cycle - starting with the candidate experience. If you are interested in becoming a Gucci Dream-maker and applying for employment and require a reasonable accommodation to assist with any part of the application and/or interview process, please contact us by email at [email protected].
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