Guest service fundamentals and experience building a guest-first culture on your team Retail business fundamentals, including department sales trends, inventory management, guest shopping patterns, pricing and promotions strategies Leading a team by planning department(s) daily/weekly workload to support business priorities and deliver sales goals, with alignment from your direct leader, all while driving process improvements and enhancing workload efficiency Leading a team of hourly team members, including skills in interviewing, developing, coaching, evaluating and retaining talent Coaching and training hourly team members to build a team of hourly team members with direction from your direct leader As a General Merchandise Team Leader, no two days are ever the same, but a typical day most likely will include the following responsibilities: With your direct leader’s guidance, help with efficient delivery to our guests by leading pick, pack and ship fulfillment work accurately (if applicable) and assess reporting in fulfillment to identify gaps and assist to develop a plan. Help enable a consistent experience for our guests by ensuring product is in stock, available, accurately priced and signed on the sales floor while prioritizing guest experience. Collaborate with all teams and leaders (including closing team) to identify key priorities and ensure the store is guest ready in alignment with your leader’s direction. This may be the right job for you if:
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