General Manager, Raleigh

The General Manager is responsible for maximizing sales, providing an exceptional shopping experience for the customer, and managing the store’s visual and operational standards, including the store’s shrink %, wage cost and clienteling. This role is based in our Raleigh location. Creates an outstanding sales and Customer Service environmentStrives for sales excellence and resultsSets and evaluates weekly, monthly and seasonal goals for staffWorks with customers and models excellent customer service and Clienteling skillsMaximizes sales through strong floor supervision skillsAssesses store morale, monitors and praises positive associate performance, and resolves and documents performance issues promptlyDevelops Sales Associates to be experts in the selling steps and client building through utilizing the Sales Training Programs and the Client Books Ideal candidate must possess 3-5 years in the luxury business, strong team leadership, excellent customer service, and interpersonal and communication skills; be an energetic, outgoing, driven individual with an eye for women's fashion and passion to succeed. Veronica Beard is committed to an environment of mutual respect and is an EEO/Affirmative Action Employer.