General Manager- Georgetown

About the position To making things that are as original as they are timeless. The Role The General Manager is responsible for representing the brand by embodying the rag and bone culture, customer experience, and lifestyle. The General Manager is to exemplify service standards, management practices, and store execution; he/she should stand as an example for the rest of the region. Ensure that all staff on duty are doing the sameDemonstrate the ability to perform and train staff on all store operations tasks from register to stock roomEnsure cash handling and register procedures are maintained and executedEnsure integrity of payroll procedures and store schedulingDelegate appropriately to ensure efficiency of store operations and to develop team membersCoach and develop retail associates to meet store goalsLead the recruitment, onboarding, training and development of all staffProvide regular feedback, coaching and counseling on performanceResolve all People and employee issues in a timely and effective manner, partnering with the People Team and Field Leaders, as requiredPartner with the People Team to process new hire paperwork, status changes, departures, and all other people admin processesBuild a candidate pipeline via networking and interviewingIdentify, create, and manage the execution of all store business plans that drive performance results and maximizes business opportunitiesAnalyze sales reports and data to determine needs of the business and partner in setting strategies to achieve goalsAbility to build customer loyalty; grow and manage clienteleMaintain product knowledge and ensure delivery of this information to staffEncourage and recognize opportunities for team sellingUnderstand and exemplify the rag & bone brand philosophy and lifestyleWork closely with Visual Merchandising and Buying teams to advise on product assortment and displays based on customer demographics and market trendsConsistently act within core values of rag & boneModel and teach store associates to support a positive client-centric environmentContribute to a positive, fun, professional, productive, and team-oriented store atmosphereRequirements