This will be achieved through flawless execution of our Selling /Service Initiatives, acquisition and development of our talent, exceeding established KPI targets, Merchandising, and Store Operations. Customer Experience As the ultimate "Brand Ambassador", the Store Manager optimizes and maximizes the Customer Experience by: Ensuring Store and Associate Appearance & Behavior meets Company Standards. Possesses strong service orientation Subscribes to our core Company values of: Passion, Entrepreneurship, Creative, Worldly, Humility. Excellent people/coaching skills Strong communication skills Strong Organization and Time Management skills. Since our U.S. debut in 2011, SMCP (Sandro/Maje/Claudie Pierlot) has masterfully led the way in the affordable luxury space across North America boasting a total of 164 points of distribution consisting of free-standing boutiques, shop-in-shop partnerships, and outlet in several key markets.
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