Feb. 15, 2021

g1429 - Store Manager-Ann - Exempt

Ann Taylor Columbia, Missouri

And she knows we know her too. To lead and direct all activities required to achieve all store goals, including financial objectives, client service, human resources management, operational controls, payroll and operating expenses, loss prevention, and merchandising presentation while driving both associate and client engagement. Primary Responsibilities/Accountabilities: \- Lead and direct all store activities \- Embraces our values & sets an example through his/her behaviors \- Responsible for compliance with all ANN INC. practices, procedures, standards and guidelines \- Additional responsibilities as assigned by the District ManagerDirection/Revenue Generation: \- Defines and develops a clear business strategy to grow sales & profits and maximizes opportunities to generate additional store volume/revenue \- Sets clear and measurable goals aligned with brand strategy; adjusts as needed to maximize results and keeps team on track to goals \- Achieves quantifiable performance results (e.g. Net Sales, ROV, Conversion, DPT, UPT, Payroll, Inventory, Shortage, Operational Assessments, and Credit Cards) \- Directs client service efforts that are consistent with ANN INC. standards; coaches associates on client interactions to increase transactions and capture client opportunities \- Drives revenue by proactively managing teams to embrace ANN INC. service standards while effectively performing Store Leadership responsibilites \- Analyzes and uses business reports to identify missed opportunities and to positively impact store performance \- Demonstrates ability to manage complex and competing prioritiesPeople Management: \- Understands and models the ANN INC. culture and ensures compliance with all ANN INC. Purpose, Values & Behaviors, Practices, and store operational standards \- Fosters a client-focused team environment as Manager on Duty, driving volume and anticipating clients' needs \- Achieves excellent client service by role modeling the ANN INC. service standards \- Takes responsibility to immediately address client concerns \- Delivers an engaging assimilation and investment experience that is personalized and positions an Associate for excellence in role and career progression over time through the use of ANN INC. tools \- Adheres to Human Resource standards by following the general practices outlined in Company policies, procedures, standards and guidelines \- Recruits, attracts, selects, hires, and develops diverse talent. Maintains the store's organization, appearance, and cleanliness according to Standing Operating Procedures (SOP's) \- Recommends ideas to improve standards and processesProduct/Brand Management: \- Leads execution of visual merchandising updates and product placement within corporate guidelines and maintains visual expectations as defined by the Visual Merchandising Standards \- Uses product knowledge tools to execute directives and interpret Store Sets \- Brings to life company brand initiatives to the physical store layout \- Initiates continuous product movement based on company directives, client profile, and store sales \- Aligns and integrates strategic activity on the floor, which includes recovery and restocking \- Understands and can clearly articulate the company's brand positioning \- Educates associates on marketing initiatives, product placement, lifestyle concepts, and product knowledge \- Applies knowledge of product with internal and external clients \- Represents the brand and holds managers and associates accountable to Company standards \- Embraces fashion, understands current market trends and is able to articulate them using ANN INC. interpretations in every client interaction. \- Client Service: Demonstrate ability to function as a role model, ensuring that the client remains the top priority \- Store Operations and Organization: Demonstrate ability to organize, delegate, prioritize, meet deadlines, and follow-up on all store activities \- Leadership: Proven ability to respectfully challenge and motivate the management team and associates \- Merchandising: Knowledge of visual standards and techniques, and ability to implement and substitute with ANN INC.'s guidelines \- Communication: Demonstration of strong verbal and written communication skills to Store Team, District Manager, Functional Business Partners, and Clients \- Business Analysis: Ability to forecast and analyze business trends, take actions on findings, and manage payroll expense in order to maximize store performance \- Schedule: Ability to work a flexible schedule to meet the needs of the business, including evening and weekend shifts.

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