Full-Time Store Support Lead

As Store Support Lead you will efficiently and effectively support the store leadership team and associates in the administrative and operational functions of the store. What You’ll Do • Support and effectively resolve store associate and administrative needs through timely execution of store payroll, scheduling, cash office, and supply orders in partnership with the store leadership team • Effectively plan, communicate and share information with team members using company tools and technology, while following company guidance for daily, weekly and monthly routines • Refresh and maintain associate common areas and office areas to support a safe and engaging work environment • Assist store executive team by facilitating orientation when directed and onboarding new associates accurately, adhering to all compliance guidelines and Kohl’s best practices • Assist in monitoring shortage impacting best practices by completing the Spotlight Audit and sharing the results with store leaders • Monitor and follow up on store execution of training, surveys and audits, ensuring directed timelines are met • Maintain in-store technology devices including, but not limited to, handheld scanners and two-way radios • Communicate and guide store technology issues through resolution What Skills You Have Required • Must be 18 years of age or older • Limited travel to support new store openings • Strong verbal/written communication and interpersonal skills • Flexible availability, including days, nights, weekends, and holidays Preferred • Experience decision-making and problem-solving in a fast paced environment • Retail or service industry experience