Morning And Afternoon Availability Preferred About the Role As Merchandising Supervisor you will be the expert in merchandising and leading associates to deliver excellent customer service through sales floor merchandising, pricing and recovery. All Supervisor Roles At Kohl’s Are Responsible For • Leading with integrity, honesty and fostering teamwork in an engaged and inclusive culture • Exercising good judgment; taking appropriate partners as needed • Modeling, guiding and providing direction to associates • Demonstrating and coaching a customer service mindset, including customer service philosophies, anticipating customer needs and satisfactorily resolving issues • Leading by example by personally meeting or exceeding individual goals (e.g., productivity, credit, loyalty) • Supporting strong operational standards, shortage mitigation, and merchandising presentation to include accurate pricing and proper signing • Preventing loss by educating associates, monitoring daily store activity, maintaining product protection standards, ensuring company policies are followed and partnering with Loss Prevention • Monitoring and adjusting resources as dictated by the business to support customer needs and workload demands when assigned as leader on duty • Use key performance indicators (KPIs) to make informed business decisions that drive overall store results • Accomplishing multiple tasks within established timeframes • Training, monitoring and reinforcing company policies, procedures, standards and guidelines • Maintaining adherence to company safety policies for the safety of all associates and customers • Key holder responsibilities include opening and closing store processes, and providing direction to associates • Other responsibilities as assigned Required
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