In this role, you will be the expert in store operational processes, supervising store operations while working alongside and leading associates to deliver excellent customer service and operational efficiency. Support the training processes for new hires on the operations team, ensuring associates are skilled on process best practices, proper inventory procedures, productivity standards and how to leverage Kohl’s tools and resources Support and partner with the merchandising team in store on merchandising incoming product, ensuring partnership on product placement and brand standards Monitoring and adjusting resources as the business dictates to support customer needs and workload demands when assigned by a store executive as leader on duty Key holder responsibilities include opening and closing store processes, and providing direction to associates
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