Full-Time Sales Supervisor, Santana Row, San Jose, California

Vince is seeking a highly motivated, results-driven, luxury-minded Sales Supervisor who leads with selling and elevates every client interaction. You bring energy, expertise, and a deep passion for the Vince brand.

You are a top performer who consistently exceeds sales goals, owns your client book, and understands how to turn every client interaction into a meaningful selling opportunity. You will set the tone for the store by demonstrating strong selling behaviors, luxury service standards, and a high level of product knowledge.

Compensation

Range for this role is $17-$22/hourly plus eligibility for sales-based incentive programs

*Salary depends on several factors such as experience, skills, and geographic location*

What You'll Be Responsible For

Consistently achieves and exceeds personal sales goals, KPIs, and clienteling expectationsBuilding a deep understanding of our fabrics, fits, construction, and design intent and use it as a selling tool to inspire confident purchasing decisionsCultivate and grow a robust client book through proactive outreach (SMS, email, personalized follow-up, and referrals) to generate repeat business and deepen client loyaltySpeak confidently about the Vince aesthetic. Turning standard styling conversations into meaningful, brand-focused interactions that drive salesConvert walk-in traffic into loyal clients through elevated engagement, strategic wardrobing, and a genuine consultative selling approachModel best-in-class selling and clienteling behaviors on the floor to inspire and elevate the rest of the teamSupport store operation as needed including POS, merchandising, inventory, and visual standards to maintain an environment that reflects the Vince luxury experienceUphold all company policies, including loss prevention and operational procedures

*Responsibilities may change based on business needs*

What You'll Bring

Proven success in a retail sales environment, with a demonstrated ability to meet or exceed sales goals and performance metricsStrong selling instincts. You know how to understand the client, create openness, build rapport, and close a sale without pressureDeep understanding of the Vince brand identity and the ability to confidently connect clients to the Vince aesthetic through personalized stylingStrong communication and relationship building that naturally build trust and long-term client loyaltyBrings positive, motivating energy and contributes to a collaborative, high-performing team environmentA self-motivated, goal-oriented mindset. You are proactive about generating business rather than relying on walk-in traffic

Qualifications/Experience We're Looking For

2+ years experience in retail sales, preferably in a luxury environmentProven ability to meet or exceed sales goalsTeam player who thrives in a collaborative environment Strong verbal and written communication skills allowing for effective communication with your customersComfortable with POS systems, CRM tools, and Microsoft OfficeAble to climb ladders and stairs; bend, reach, lift, move, and carry boxes weighing up to 35 pounds while merchandising and maintaining the sales floorFlexible work schedule; must be open to work weekends, evenings, events, and holidays

Benefits

Vince offers a competitive benefits package designed to meet the unique needs of our team members. Some benefits are provided automatically at no cost, and others require an active election. Those benefits include:

Robust healthcare options for medical, dental, vision, flexible spending, and health savings account with employer funding401(k) with employer matchGenerous paid time off plans for vacation, sick, and personal, as well as company holidaysClothing allowance & merchandise discounts$400 annual gym reimbursementMental health support tools and telehealth psychology and psychiatryFamily and caregiving benefits including a competitive paid parental leave program as well as supplemental infertility coverageLife, accidental death & dismemberment, short-term disability, and long-term disability insuranceSupplemental hospital indemnity, specified disease, and accident coveragePre-tax commuter benefits including transit and parkingDiscounted pet, home & auto, and legal insurance

V Opco, LLC is an equal opportunity employer and does not discriminate against any applicant or employee because of race, color, religion, sex, sexual orientation, national origin, disability, genetic information, age, or military or veteran status or any other status protected by applicable federal, state or local law. V Opco, LLC also provides reasonable accommodation to qualified individuals with disabilities in accordance with applicable laws.