Full-Time Sales Supervisor, Santana Row, San Jose, California

You are a top performer who consistently exceeds sales goals, owns your client book, and understands how to turn every client interaction into a meaningful selling opportunity. Consistently achieves and exceeds personal sales goals, KPIs, and clienteling expectationsBuilding a deep understanding of our fabrics, fits, construction, and design intent and use it as a selling tool to inspire confident purchasing decisionsCultivate and grow a robust client book through proactive outreach (SMS, email, personalized follow-up, and referrals) to generate repeat business and deepen client loyaltySpeak confidently about the Vince aesthetic. Turning standard styling conversations into meaningful, brand-focused interactions that drive salesConvert walk-in traffic into loyal clients through elevated engagement, strategic wardrobing, and a genuine consultative selling approachModel best-in-class selling and clienteling behaviors on the floor to inspire and elevate the rest of the teamSupport store operation as needed including POS, merchandising, inventory, and visual standards to maintain an environment that reflects the Vince luxury experienceUphold all company policies, including loss prevention and operational procedures You know how to understand the client, create openness, build rapport, and close a sale without pressureDeep understanding of the Vince brand identity and the ability to confidently connect clients to the Vince aesthetic through personalized stylingStrong communication and relationship building that naturally build trust and long-term client loyaltyBrings positive, motivating energy and contributes to a collaborative, high-performing team environmentA self-motivated, goal-oriented mindset. Benefits