About the Role What You’ll Do • Identify external and internal theft trends within assigned location(s) • Execute theft prevention strategies, including deterring theft and internal investigations to reduce exposure • Implement store awareness programs that address theft, safety, inventory and shortage control • Effectively identify and communicate potential shortage opportunities to all leaders • Conduct operational audits and physical security inspections to ensure the store is in compliance with Kohl's policies and procedures • Partners with store personnel to address opportunities for improvement • Work to create a culture of honesty and impression of control in the store • Recruit and train new Loss Prevention Associates; Lead and supervise Loss Prevention Officers and Loss Prevention Service Specialists (select locations) • Maintain customer service awareness • Act as a representative on behalf of Kohl’s on legal proceedings as needed • Additional tasks may be assigned Required • Strong interpersonal and written communication skills • Ability to work independently with initiative • Strong customer service skills • Ability to make quick decisions in the company’s best interest • Uphold confidential information and investigations • Detail-oriented Preferred • Prior experience or background in Loss Prevention, security, law enforcement or retail • Knowledge of surveillance and basic CCTV systems • Knowledge of or ability to learn programs in Google Suite and various other computer programs Pay Starts At: $20.75
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