You will demonstrate knowledge of how and when to close a sale, maintain a positive attitude toward customers and coworkers, and understand the importance of floor presence, which includes greeting customers with a friendly posture and poise. You will also be responsible for maintaining a client book profile, being aware of sales goals, and demonstrating a general knowledge of alteration procedures. You will provide an exceptional level of customer service, proactively generate ideas to better serve customers, inform them of upcoming events, and assist with re-merchandising as needed. Additionally, you will maintain high levels of communication with sales associates, support staff, managers, corporate personnel, and customers, while participating in product knowledge seminars to educate and inform customers about various products and lifestyles of Hugo Boss. , • Demonstrate knowledge of alteration procedures and communicate this to customers.
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