Jan. 8, 2021

Full-Time Customer Service Supervisor

KOHLS Southaven, Mississippi

## Company presentation That goes for our associates too. We’re down to earth, but we’re up for the challenge. \- Executes workload and distributes tasks to support the customer experience \- Serves as leader on duty to ensure a positive and compelling customer experience \- Observes associate performance and provides feedback in partnership with Assistant Manager/Store Manager \- Delivers the highest level of customer service supporting Kohl's "Yes We Can" culture through effective problem solving \- Trains associates to maximize performance and customer experience \- Oversees daily functions of the Cash Office (i.e. register and cash balancing, change orders, authorizing voided transactions, supplies, over/short research) \- Maintains organization of the registers and service desk areas \- Supervises and assists in accurate and efficient processing of customers' requests and transactions \- Prior experience in sales, customer service or other work with the public \- Prior experience working with a team

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