Full-time Client Advisor - Austin (New Store Opening)

• Plays a central role on the sales floor, increasing boutique sales and achieving the objectives, by working on his/her own KPIs, always delivering memorable experiences & services in store • Supports colleagues & other team members in the boutique • Always has omnichannel sales in mind to ensure the best client experience (taking into consideration all possible clients’ touchpoints) • Proposes new ideas to develop sales (merchandising, events, product mix…) • Embodies TAG Heuer’s brand DNA and acts as a passionate Brand Ambassador in and outside the boutique, especially at events • Achieves individual clienteling objectives (number of outreaches, appointments, sales from appointments…), leveraging all the tools provided • Ensures qualitative client data collection and leverages the data to address clients in a personally relevant way, capitalizing on all opportunities to grow the business • Communicates the brand story & DNA in an inspiring way, as well as advantages and technical details to build trust and long-lasting relationship Job Responsibilities • Knowledge of luxury retail environment (minimum 2 year-experience) • Knowledge / passion for watches, new trends in lifestyle, new technologies and sports • Fluent in English + local language, a third language is a plus • Selling skills: client discovery, product presentation, storytelling, upselling, handling of objections, sales closing, etc. Profile