The Customer Service Representative will be an energetic and reliable professional in the Movado Call Center. Roles and Responsibilities: Provide first-level assessment, support, and resolution of issues. Job Requirements: High Level of professionalism Proven track record of remote experience and fast-paced environment a plus Minimum of 3 years of service-related experience in a call center environment Automatic Call Distributor (ACD) system experience is a plus including app pairing and/or basic troubleshooting Must have the ability to learn systems and multi-task by navigating multiple windows to obtain and update necessary information while assisting customers. Basic knowledge of Microsoft Outlook is required.
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