Fulfillment Operations Team Leader

Target offers eligible team members and their dependents comprehensive health benefits and programs, which may include medical, vision, dental, life insurance and more, to help you and your family take care of your whole selves. Model, train and coach expectations to deliver the service standardLead your team and drive fulfillment goals, understand your role in supporting sales growth and how your departments and team contribute to and impact total store profitability, in support of your direct leaderUtilize your workload planning tools to ensure your team completes all scheduled workload and all orders are fulfilled to meet the delivery, freshness, and service standardsReview all fulfillment reporting to identify gaps and develop a plan to resolveWith direction from your direct leader, create daily plans for your teamBe an expert of operations, accuracy, process and efficiencyEnable efficient delivery to our guests by leading pickup and ship from store workloadEvaluate and recommend candidates for open positions and develop a guest-centric team. Partner with your direct leader for orderingIf applicable, as a key carrier, follow all safe and secure training and processesOccasionally assume store-level leadership on duty (LOD) responsibilities to enable the guest experience for the store during assigned shifts based on store needsDemonstrate inclusivity by valuing diverse voices and approaches, being authentic and respectful, and creating equitable experiencesAlways demonstrate a culture of ethical conduct, safety and compliance; lead team to work in the same way and hold others accountable to this commitmentLead and demonstrate a safety culture through modeling and recognizing safe behaviors, identifying and correcting hazards, holding team accountable to following safety expectations, assisting with incident response, and reporting/investigating injuries timely and accuratelyModel the execution of physical security processes in order to enhance the instore security cultureSupport merchandise protection strategies across the total store, including ordering, storage and application as directed by best practicesLead and demonstrate a culture of executing all best practices as outlined with team onboarding and learning; help close skill gaps through development, coaching and team interactionsAddress all store emergency and compliance needsSupport guest services such as back-up cashier, order pick up (OPU) and Drive up (DU) and maintain a compliance culture while executing those duties, such as compliance with federal, state, and local adult beverage lawsAll other duties based on business needsWHAT WE ARE LOOKING FOR You enjoy interacting and helping others - including guests that shop our store and fellow team members you work withYou thrive in a fast-moving, highly active and physically demanding role, where teamwork, flexibility, and creative problem solving are key to successYou are open to working a variable work schedule with varying hours, days or shifts (including nights, weekends, holidays, closing shifts and other peak shopping times)The good news is that we have some amazing training that will help teach you everything you need to know to be a Fulfillment Operations Team Leader. High school diploma or equivalentMust be at least 18 years of age or olderPrevious retail experience preferred, but not requiredLead and hold others accountableLearn and adapt to current technology needsWork independently and as part of a teamManage workload and prioritize tasks independentlyWelcoming and helpful attitude toward all guests and other team membersEffective communication skillsWe are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics that we expect: